Your event is officially booked when we receive both a signed contract and a non-refundable Retainer. The final balance is due at least 7 days before your event date. If the balance is not paid by the due date, a $10 per day late fee will be added.
NO CASH / NO PAYMENTS accepted on the day of service.
Events must be booked at least 14 days in advance. Bookings made with less than 14 days’ notice will incur a rush fee based upon timeline.
Decor Packages $500 and up (Percentage-Based Fees)
Decor Packages $500 and under (Flat Fees)
Elaine in Bloom charges a Installation & Takedown Fee for all events.
All non-balloon equipment (frames, signage, linens, etc.) remains the property of Elaine in Bloom and must be returned or made available for pickup post-event. Clients are responsible for lost, damaged, or stolen equipment and will be billed accordingly.
If client-provided items are used, we are not liable for any damage or incidents involving them.
We do our best to adapt, but outdoor setups are subject to weather risks. All outdoor events should have a Plan B location in the event of weather challenges.
Elaine in Bloom is not responsible for decor damage due to rain, wind, or extreme temperatures.
No refunds or discounts are provided for outdoor conditions outside of our control.
We do our best to adapt, but outdoor setups are subject to weather risks. All outdoor events should have a Plan B location in the event of weather challenges.
Elaine in Bloom is not responsible for decor damage due to rain, wind, or extreme temperatures.
No refunds or discounts are provided for outdoor conditions outside of our control.
We are not responsible for accidents due to guest mishandling, venue hazards, or latex allergies. Please do not allow children or adults to put balloons in their mouths.
Photos/videos of your setup may be used in our portfolio, website, or social media. Signing or paying your deposit serves as consent to this.
In most cases we require at least 1-2 hours of setup time before your event. For restaurant venues, a minimum of 45 minutes may be accepted with prior notice. We cannot be held responsible for delays or incomplete decor if our team is not given proper access or time to Complete setup as agreed.